About us

Tired of the growing number of new and updated regulations and the regulatory burden it is placing on you and your staff? Not sure where to go to obtain fast, accurate answers and concise information regarding consumer compliance and other regulations affecting your operations?

Compliance Plus, Inc. has been providing compliance training, consulting and answers to financial institutions for over 16 years.  There are a number of services to choose from:

Compliance Answers

For a low monthly fee, your staff can e-mail or call for answers to pressing compliance questions – from account ownership, decedent accounts, Bank Secrecy Act/Anti-Money Laundering issues, consumer and mortgage lending and so much more.  As new or revised regulations are introduced, clients also receive plain English summaries of the changes along with guidance on how to proceed implementing the changes. To request a sample summary, e-mail 

Compliance Training

2-hour to full-day training sessions designed to impart participants with the knowledge they need to do their jobs in compliance with laws, rules and regulations. Class materials double as resource manuals long after the course is over. Webinars are good, but sometimes the in person approach is needed to gauge whether employees are really understanding the topic – from an instructor with over 23 years of experience in both compliance and training – on top of 5 years of experience working in financial institutions. For a listing of available training programs go to www.cuaskme.com  or click the button on the left sidebar (custom programs also available).

Website Compliance Reviews

Reasonable rates for reviewing your institution’s website for compliance with consumer protection laws and regulations. This review will also touch on functionality issues, readability and ease of use.

Marketing Compliance

Timely reviews of marketing and advertising pieces for compliance with various laws and regulations such as Truth in Savings, Truth in Lending, Lottery and Sweepstakes requirements, and Unfair and Deceptive and Abusive Acts and Practices.

Compliance Consulting

On-site assistance with putting together, maintaining or evaluating a Compliance Management System (on the regulator’s hot list this coming year) or a Complaint Resolution System (also a biggie), evaluation of the current state of regulatory compliance or just an evaluation of a particular area of concern.

Meet your new partner in compliance: Compliance Plus’s founder Mary-Lou Heighes has over 23 years of compliance experience and another 5 years of experience in a variety of positions in financial institutions from lending to marketing, collections, policies and procedures, operations …and other duties as assigned. With over 16 years of experience as an instructor at regulatory compliance schools and seminars, in house training and webinars, Mary-Lou knows compliance[1] and she wants to share that knowledge with you!


What others are saying:
Mary Lou is not just a consultant, she is a valued member of the Southland CU Team.  From document review, website compliance, member documentation to the proverbial ‘is this ok?’, Compliance Plus is my “Phone a Friend”!  $608M in assets

"Credit Union of Southern California has used Compliance Plus Inc. services for over 10 years. Mary Lou provides answers and guidance for a wide variety of compliance and regulatory matters." $1.1B in assets

I have had the pleasure of working with Mary-Lou on many compliance projects over the years, including website reviews.  She is very thorough and extremely knowledgeable about all of the rules and regulations in our business. I trust her expertise.   
                Heather Summers, Senior Vice President of Marketing
                LBS Financial Credit Union $1.3B in assets


To request more information or a quote, please call (562) 867-1531 or e-mail.

[1] Compliance Plus Inc is not a law firm and does not provide legal advice or assistance. Clients will be informed if legal advice is more appropriate.